A chaotic brawl erupted at a Panera Bread in Glendale, Colorado, on Tuesday when a customer went on a rampage, throwing items and assaulting others inside the restaurant.
The violent confrontation escalated to the point where a Panera employee had to step in, using a bread pan to hit the aggressive customer, according to video footage and reports.
The trouble started when the customer, later identified as Isaac Ross, began knocking items off the counter and demanding a phone from the Panera staff.
Footage captured by witness Natalie Wiersma shows Ross yelling at employees and creating chaos, shouting, “Give me the f—ing phone!”
Despite staff members insisting that they didn’t have his phone, Ross refused to calm down and grew increasingly violent and aggressive.
Several bystanders tried to defuse the situation, but Ross ignored their efforts. In the video, a male customer can be heard telling Ross, “Hey, come on, grow up, stop it, get out of here.”
However, this attempt to reason with Ross only made him more agitated.
He responded by directing a racial slur at the man and then continued hurling objects at the employees behind the counter.
At one point, a bystander tried to physically intervene by pushing Ross, but Ross quickly retaliated, knocking the good Samaritan to the ground and assaulting him.
As the situation spiraled out of control, another bystander joined the altercation and helped restrain Ross.
During the struggle, a Panera Bread worker, wearing a green apron, grabbed a long bread pan and struck Ross several times in an attempt to stop the violence.
“My personal hero,” Wiersma commented, referring to the Panera employee who used the pan, adding, “That I think was very effective.”
The Glendale Police Department confirmed that one person sustained minor injuries during the altercation.
After the initial brawl, Ross fled the scene, but he later returned to the same Panera location and caused another disturbance.
In this second incident, Ross allegedly assaulted an at-risk male victim, who required medical attention for minor injuries.
Authorities are now actively searching for Ross and have asked the public for any information that could lead to his arrest.
The Glendale Police Department noted that Ross has been involved in multiple violent outbursts and is considered a threat to public safety.
The video of the incident, which has since gone viral, shows the intense confrontation and the quick thinking of the Panera worker who used the bread pan to protect both customers and staff from further harm.
WATCH:
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